Refund policy

Thanks so much for supporting our business! Because of the nature of our products, all sales are final, and we’re unable to accept returns, exchanges, or refunds once an order has been placed.

We recommend double-checking your items, quantities, and shipping information before completing your purchase to make sure everything is just right.

If your order happens to arrive damaged or defective, please reach out to us within 5 days of delivery and include photos of the issue. We’ll take a look and work with you to find the best possible solution.

If you have any questions before placing your order, feel free to contact us at info@lilamats.com — we’re always happy to help!

Thank you again for your support!